Pre-sale service
Demand analysis
Deep communication, understand the customer process,Combined with existing customer cases, complete the most accurate and time-efficient program
Sample test
Send samples for free testing
Carry the prototype to the field test
Inspection reception
Welcome customers to visit Suzhou Wuer Technology Co., LTD.,visit typical customer cases.
Technical exchange
Select professional and technical personnel, business personnel for technical exchanges,
Technical communication, timely provide product performance, characteristics, solutions and various parameters, and actively cooperate with buyers to choose satisfactory products
Sale service
sale service
01
Within the shortest time after the signing of the technical agreement, we will submit the installation, commissioning, acceptance, testing, operation and maintenance of the contract equipment
List of standards of care for buyer's confirmation.
02
Strictly implement the minutes of meetings or agreements signed between the supply and demand parties on relevant issues.
01
Within the shortest time after the signing of the technical agreement, we will submit the standard list of installation, commissioning, acceptance, testing, operation and maintenance of the contract equipment to the Buyer for confirmation.
02
Strictly implement the minutes of meetings or agreements signed between the supply and demand parties on relevant issues.
03
After the goods arrive at the site, we will cooperate with the buyer to organize an unpacking inspection within the shortest time to check the quantity, specifications and appearance quality of the goodsIf the seller's personnel fail to arrive at the site on time or give up participating in the unpacking inspection during the inspection, the Buyer has the right to unpacking the inspection by itself, and the Seller acknowledges thatTest results and records.
03
After the goods arrive at the site, we will cooperate with the buyer to organize unpacking inspection within the shortest time to check the quantity, specifications and appearance quality of the goods. If the seller fails to arrive at the site on time or gives up participating in the unpacking inspection during the inspection, the buyer has the right to unpacking inspection by itself, and the seller acknowledges the inspection results and records.
04
During the validity period of the contract, in addition to providing the corresponding installation and maintenance instructions, the Buyer's equipment operators will be carried out on siteTraining, so that the buyer detailed understanding of product performance and fault repair.
04
During the validity period of the contract, in addition to providing the corresponding installation and maintenance instructions, we will provide on-site training for the buyer's equipment operators, so that the buyer can understand the product performance and fault maintenance in detail.
After-sales service
Within the specified quality assurance period, our company responds 24 hours and provides solutions 48 hours to ensure the shortest useTime to help customers solve problems.
Copyright @ 2024 Wuer Technology (Suzhou) Co., LTD.All Rights Reserved Su ICP No. 2024067138-1
Copyright @ VillaGrandis All Rights ReservedWuer Technology (Suzhou) Co., LTD. All rights reserved
Su ICP No. 2024067138-1
Customer Service 1
